Privacy Policy

This privacy policy will explain how Tidy Coaching Ltd uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

Tidy Coaching Ltd collects the following data:

  • Personal identification and contact information (full name, email address, phone number, home address)

  • Testimonials and ‘before and after’ photos of work during sessions (with the client’s permission)

  • Information gathered from any surveys / competitions

  • Your preferences in receiving communications and marketing material from us.

How do we collect your data?

You directly provide Tidy Coaching Ltd with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards via email.

  • Use or view our website via your browser’s cookies.

  • Request marketing material to be sent to you.

Tidy Coaching Ltd may also receive your data indirectly from the following sources:

  • If you have voluntarily contacted Tidy Coaching Ltd through our Social Media pages (i.e. Facebook and Instagram).

How will we use your data?

Tidy Coaching Ltd collects your data so that we can:

  • Process your order, manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Improve our services at Tidy Coaching Ltd.

  • Use your testimonials and photos on the Tidy Coaching Ltd website with your permission.

When Tidy Coaching Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Tidy Coaching Ltd securely stores your data at the registered company offices and is stored under password protection.

Tidy Coaching Ltd will keep your personal data for a maximum of 6 years after you cease to become a customer in order to comply with UK legal and tax regulations. Once this time period has expired, we will delete your data completely. In some circumstances we may anonymise your personal data so that it can be used in a non-identifiable way for research or statistical purposes - this information may be used beyond the end of the retention period.

Marketing

Tidy Coaching Ltd would like to send you information about products and services of our that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Tidy Coaching Ltd from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact Tidy Coaching Ltd.

What are your data protection rights?

Tidy Coaching Ltd would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data from Tidy Coaching Ltd. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that Tidy Coaching Ltd correct any information you believe is inaccurate. You also have the right to request Tidy Coaching Ltd to complete information you believe is incomplete.

  • The right to erasure – You have the right to request that Tidy Coaching Ltd erase your personal data under certain conditions.

  • The right to restrict processing – You have the right to request that Tidy Coaching Ltd restrict the processing of your personal data under certain conditions.

  • The right to object to processing – You have the right to object to Tidy Coaching Ltd’s processing of your personal data under certain conditions.

  • The right to data portability – You have the right to request that Tidy Coaching Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights please contact us:

By email: esme@tidycoaching.com

By phone: 07989 956 326

What are Cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information visit: allaboutcookies.org

How do we use cookies?

Tidy Coaching Ltd uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

  • To help Tidy Coaching Ltd improve the website user experience.

What types of cookies do we use?

There are a number of different types of cookies, however our website uses:

• Functionality – Tidy Coaching Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and what location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Tidy Coaching Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Tidy Coaching Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Tidy Coaching Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a ling to another website, you should read their privacy policy.

Changes to our privacy policy

Tidy Coaching Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12th December 2019.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, or you would like to make a complaint, please do not hesitate to contact us.

By email: esme@tidycoaching.com

By phone: 07989956326

Requests will be responded to within 30 days.